Good sized rooms with comfortable bed & spa bath and excellent facilities plus spa bath, felt like home. A roll-in shower, a hairdryer, and a spa bathtub were available there. The location was particularly good, close to markets in town!

In general the staff were extremely friendly and attentive.

Well-appointed, nicely decorated unit with comfortable bed & spa bath and the bedroom plus integrated bubble bath. Good and handy location right by many main attractions as well as Restaurants, and excellent service.

The hotel is in the central location right in the centre of town. The staff is helpful as well as property's owner.

It was in a central setting close to local attractions. Great service was provided too.

Its marvellous, central location was a plus. An electric kettle, a microwave oven and central heating were available in our superior queen studio.

The staff was accommodating and exceptionally nice and we will come back. We had a really comfortable 5-star experience here.

Would stay here again for the location, it was excellent. We appreciated this place, it's exceptionally comfortable.

Nice staff, fabulous room with jacuzzi.

The staff were excellent, helpful. It was tastefully decorated, neat and with 2 single beds. We had a microwave oven, an electric kettle and refrigerators.

Spacious, clean, and comfortable room. Friendly and helpful staff who even offered a lift. Impressed with our stay. Memorable experience.

Really happy with service and accommodation. Nice and close to activities and tourist attractions. Comfortable and enjoyable stay!

The staff at Silver Fern Rotorua Suites & Spa is very friendly and always ready to assist. I was impressed with how clean and well-maintained the rooms are. The value for money is fantastic, especially when compared to other accommodation options in the area. The host was absolutely wonderful and made us feel welcome throughout our stay. We were spoiled for choice with the variety of nearby restaurants, including Urbano Bistro which was conveniently just a 10-minute walk away.

Comfortable place to stay while in Rotorua. Central location, at a medium distance from Rotorua Golf Club. And very close to the supermarket, tourist attractions, and the centre of town. Tastefully decorated room and a handy kitchenette. The helpful and excellent staff all round. Overall family atmosphere. A lot of good food.

Breakfasts were excellent. Really, really good. Furnishing were of a good quality. Kitchen was quite well equipped. Good selection of complimentary DVDs.

Barely adequate heating with young children to warm. Pointed this out but nothing practical offered. Electric blankets a plus and saved the day (night). Noisy plumbing during night from units above woke us a number of times. Cold, damp towels - towel rail not heated. Family unit with multiple bedside/occasional tables with unsecured glass tops not a great idea... A little bit pricey overall but breakfast saved the day! Would prefer a "maybe" option to the 'would you recommend question' but we don't stay in motels very often so maybe our expectations are a bit unrealistic. Though we did pick Silver Fern due to the recommendations of others and it was definitely the higher end of the tariff range so our expectation was understandably toward the upper end.